SeaPort-e Team Members (Zones 1-7)

• PricewaterhouseCoopers (PwC), was formed in 1998 from a merger between Price Waterhouse and Coopers & Lybrand, and has a history in client services dating to the nineteenth century, as both accounting firms originated during the mid-1800s. Today, PwC serves 26 different industries. Their services are in the fields of assurance, tax, human resources, business transactions, performance improvement and crisis management and have helped resolve complex client and stakeholder issues worldwide. PwC has over 90 years’ experience working specifically for the Federal government, with experience in Functional areas 3.1-3.5, 3.6, 3.7, 3.8, 3.10-3.12, 3.14, 3.16, 3.17, 3.18, 3.18.1, 3.19-3.22 within Zones 1 through 6. 
• Vectrona LLC is a SDVOSB headquartered in Virginia Beach, Virginia that provides systems engineering services and support with a focus on national security and energy.  Vectrona’s core systems analysis and engineering capabilities include energy system design, installation and operations, training system design, development, implementation and management, systems safety engineering analysis, safety program development and systems analysis and systems engineering consulting.  Vectrona has experience in functional areas 3.2, 3.6, 3.9, and 3.18 in Zones 2 and 6.  
• Preston Aerospace, Inc. (PAI) is an aerospace engineering firm with extensive experience in the design, manufacturing, flight test and fielding of unmanned aerial systems (UAS) at unclassified levels and in special access programs (SAP) within DoD, including DARPA and the Navy.  PAI also has significant experience in naval nuclear engineering.  PAI has experience in Functional areas 3.1, 3.2 and 3.3 within Zone 2.
• Advanced Systems and Technology Management, Inc. (AdSTM) has extensive technical and program management experience gained by priming seven NAVAIR contracts, including two SeaPort-e Task Orders (PMA-242, PMA-257) with programs at various phases within the acquisition lifecycle.  AdSTM is a science and technology based engineering and management consulting firm, located in Northern Virginia, about 10 miles west of Washington, DC. AdSTM provides support in all aspects of research, development, technology implementation and operation.  AdSTM has served DOE, NRC, DOD, DOT, NASA, Argonne National Laboratory, National Defense University, and the George Washington University since August 1998.  AdSTM is an award winning company.  

SeaPort-e Task Orders

Quality Assurance Program

Our quality assurance plans generally include two basic areas: how to address errors (quality-related events), and how to improve practice before an error occurs (continuous quality improvement).  

• The plan is designed to effectively document quality-related events (QREs) and educate staff appropriately.
  • Collect all relevant details of the event, identify the root cause(s), and make a plan to avoid the same error in the future.   
  • Educate staff on documented QREs and their resulting plans.
  • Ensure errors are reported to management to provide visibility and resolution of an issue - develop training on how to prevent/handle an error.   
• Identify of specific quality related parameters to be measured.  Categories to consider include. 
  • Areas known to require improvement.
    • These areas may be identified through practical experience, a previous error, a deficiency notice from company management or the client, or observations of staff.
    • Monitoring with the intent to track successful improvement.
  • Areas expected to be satisfactory.
    • These areas may be identified as perceived strengths.
    • The intent of monitoring may be to verify that processes are done correctly and to identify unsuspected weaknesses.
• Design a method to measure the identified areas.
  • Focus on quantitative measures that can show clear results
  • Utilize automated system’s capabilities where appropriate
  • Consider methods that can be accomplished in a reasonable amount of time by appropriate staff. Keep it simple.
  • Consider methodologies that can be performed consistently as part of normal procedures.
  • Determine how often the measurement will be repeated and make plans to ensure it is not forgotten.
  • Set appropriate goals
  • Set an attainable goal and be prepared to update the goal when it is achieved.
  • Include instructions on what the person taking the measurement should do if the goal is not met (e.g. who to contact).
• Be prepared to make new plans when goals are not met.
  
  • Set a deadline for when unmet goals will be addressed
  • Be prepared to change policies or procedures in order to improve areas of deficiency
• Educate company staff on the Quality Assurance Plan, both at inception and at regular intervals.
  
  • Why it is being done
  • What is being tracked
  • How to perform measurements
  • Progress in areas being monitored, including improvements implemented as a result thereof
  • Updates on any QREs, including the plan to avoid those errors in the future
  • Quality assurance never ends
    • Continue to update plan as necessary.  

SeaPort-e Point of Contact:

Joe F. Edwards, 703.755.0947

joeedwards@polaristsusa.com